IOMS Application

Web application used to register consumer complaints in CMS Module and also User can register other complaints based on voltage level in DOMS, EMS module and assign these complaints to respective Assistant engineers, lineman's and close the complaints.

Consumer can also give complaint through IVRS, SCADA, Providing an option to sending SMS to consumers and Employees with breakdown/shutdown/load shedding details, and also providing an option to view the reports.